From jonathan at jabwebsolutions.co.uk Tue Sep 4 10:29:44 2007 From: jonathan at jabwebsolutions.co.uk (Jonathan Wright) Date: Mon Nov 19 03:49:13 2007 Subject: Hard Drive Issue Message-ID: <46DD2588.7070709@jabwebsolutions.co.uk> ** Hard Drive Issue As many may be aware the server, mxserver.org, was experiencing problems with its hard drive on the August 28th, and, although technicians were dispatched and the issue resolved, we have an error with the drive again, leaving the server unavailable. A RAID configuration were scheduled for the September 9th (this Sunday), as this process would require an extended period of downtime to replace the hard drive and copy the necessary data over. We have again dispatched an engineer to resolve the problem and we are reviewing the plans to bring the maintenance work forward. We are working to resolve this as problem as soon as possible, and will provide further updates as, and when, possible. If you have any further questions about this, please contact us. -- Andrew Thomas (Sales Director) andrew@jabwebsolutions.co.uk -- JAB Web Solutions Limited t: 0800 043 0153 -- 029 2000 6496 (Direct) f: 0870 622 0158 a: Suite 145 61 Wellfield Road Cardiff CF24 3DG -- This email & it's attachments are confidential (if is not address to you, their disclosure and/or distribution is strictly prohibited), may contain personal views which are not those of JAB Web Solutions (unless specifically stated) and responsibility for loss or damage caused by them cannot be accepted by JAB Web Solutions. -- JAB Web Solutions Limited is registered company 5191094 in England & Wales and is also registered with HMRC for VAT (number 840666814) -- http://www.jabwebsolutions.co.uk/ From jonathan at jabwebsolutions.co.uk Tue Sep 4 19:22:56 2007 From: jonathan at jabwebsolutions.co.uk (Jonathan Wright) Date: Mon Nov 19 03:49:13 2007 Subject: ** General System Updates (Update) Message-ID: <46DDA280.9070409@jabwebsolutions.co.uk> ** General System Updates (Update) Due to the earlier-than-expected visit to the data-center to work on the ex-Matrix servers, we are going to perform the update to CentOS 4.5 on the following servers tonight rather than on Sunday. - beta.jabservers.co.uk - gamma.jabservers.co.uk ETA for downtime is not yet know, but further details regarding these updates will be released as soon as we have them. If you have any further questions regarding these updates or any recent issue, please contact us. -- Jonathan Wright (Technical Director) jonathan@jabwebsolutions.co.uk -- JAB Web Solutions Limited t: 0800 043 0153 -- 029 2000 6494 (Direct) f: 0870 622 0158 a: Suite 145 61 Wellfield Road Cardiff CF24 3DG -- This email & it's attachments are confidential (if is not address to you, their disclosure and/or distribution is strictly prohibited), may contain personal views which are not those of JAB Web Solutions (unless specifically stated) and responsibility for loss or damage caused by them cannot be accepted by JAB Web Solutions. -- JAB Web Solutions Limited is registered company 5191094 in England & Wales and is also registered with HMRC for VAT (number 840666814) -- http://www.jabwebsolutions.co.uk/ From jonathan at jabwebsolutions.co.uk Tue Sep 4 19:26:53 2007 From: jonathan at jabwebsolutions.co.uk (Jonathan Wright) Date: Mon Nov 19 03:49:13 2007 Subject: Hard Drive Issue (Update) Message-ID: <46DDA36D.9090705@jabwebsolutions.co.uk> ** Hard Drive Issue (Update) Further owing to our earlier-than-expected return to the data-center, we are also going to RAID-enable the server mxlinux.com tonight rather than Sunday as well. Again, ETA for downtime and expected completion is not yet available, but as soon as we have any further details regarding this, we will update you. As always, please contact should you have any questions about this or any other aspect of your account with us. -- Jonathan Wright (Technical Director) jonathan@jabwebsolutions.co.uk -- JAB Web Solutions Limited t: 0800 043 0153 -- 029 2000 6494 (Direct) f: 0870 622 0158 a: Suite 145 61 Wellfield Road Cardiff CF24 3DG -- This email & it's attachments are confidential (if is not address to you, their disclosure and/or distribution is strictly prohibited), may contain personal views which are not those of JAB Web Solutions (unless specifically stated) and responsibility for loss or damage caused by them cannot be accepted by JAB Web Solutions. -- JAB Web Solutions Limited is registered company 5191094 in England & Wales and is also registered with HMRC for VAT (number 840666814) -- http://www.jabwebsolutions.co.uk/ From jonathan at jabwebsolutions.co.uk Tue Sep 4 22:33:12 2007 From: jonathan at jabwebsolutions.co.uk (Jonathan Wright) Date: Mon Nov 19 03:49:13 2007 Subject: General Server Updates (Update) Message-ID: <46DDCF18.60101@jabwebsolutions.co.uk> ** General Server Updates (Update) We are now going to process the update from CentOS 4.4 to CentOS 4.5 for the following servers. - beta.jabservers.co.uk - gamma.jabservers.co.uk Each server will require a short downtime while they are rebooting. Please accept our apologies for this short outage - it is required to install the new Kernel for the system. All updates and reboots should be complete within the next 45 minutes. If you have any questions regarding this, please contact us by the usual means. -- Jonathan Wright (Technical Director) jonathan@jabwebsolutions.co.uk -- JAB Web Solutions Limited t: 0800 043 0153 -- 029 2000 6494 (Direct) f: 0870 622 0158 a: Suite 145 61 Wellfield Road Cardiff CF24 3DG -- This email & it's attachments are confidential (if is not address to you, their disclosure and/or distribution is strictly prohibited), may contain personal views which are not those of JAB Web Solutions (unless specifically stated) and responsibility for loss or damage caused by them cannot be accepted by JAB Web Solutions. -- JAB Web Solutions Limited is registered company 5191094 in England & Wales and is also registered with HMRC for VAT (number 840666814) -- http://www.jabwebsolutions.co.uk/ From jonathan at jabwebsolutions.co.uk Wed Sep 5 22:20:47 2007 From: jonathan at jabwebsolutions.co.uk (Jonathan Wright) Date: Mon Nov 19 03:49:13 2007 Subject: RAID Configuration Message-ID: <46DF1DAF.7010106@jabwebsolutions.co.uk> ** RAID Configuration Further to our previous e-mails, we are now ready to reconfigure the server mxlinux.com with RAID-enabled hard-drives. The server will be shut down in around 10-15 minutes while the new hard-drive is installed before being booted back up again. Once booted, we will integrate the new drive into the system with the old one, copying across all the data in the process. During this time, the server will have a slightly higher load than normal while it completed this task. During this time we will monitor the server for any irregularities. As always, if you have any further questions, please contact us. -- Jonathan Wright (Technical Director) jonathan@jabwebsolutions.co.uk -- JAB Web Solutions Limited t: 0800 043 0153 -- 029 2000 6494 (Direct) f: 0870 622 0158 a: Suite 145 61 Wellfield Road Cardiff CF24 3DG -- This email & it's attachments are confidential (if is not address to you, their disclosure and/or distribution is strictly prohibited), may contain personal views which are not those of JAB Web Solutions (unless specifically stated) and responsibility for loss or damage caused by them cannot be accepted by JAB Web Solutions. -- JAB Web Solutions Limited is registered company 5191094 in England & Wales and is also registered with HMRC for VAT (number 840666814) -- http://www.jabwebsolutions.co.uk/ From jonathan at jabwebsolutions.co.uk Wed Sep 5 23:47:52 2007 From: jonathan at jabwebsolutions.co.uk (Jonathan Wright) Date: Mon Nov 19 03:49:13 2007 Subject: RAID Configuration (Update) Message-ID: <46DF3218.8090508@jabwebsolutions.co.uk> ** RAID Configuration (Update) The process of creating the RAID needed to be done while the system was off-line, and is underway. It will therefore take a little while longer to get the system back up and running. We are working as fast as we can, and please accept our apologies for this extended downtime. -- Jonathan Wright (Technical Director) jonathan@jabwebsolutions.co.uk -- JAB Web Solutions Limited t: 0800 043 0153 -- 029 2000 6494 (Direct) f: 0870 622 0158 a: Suite 145 61 Wellfield Road Cardiff CF24 3DG -- This email & it's attachments are confidential (if is not address to you, their disclosure and/or distribution is strictly prohibited), may contain personal views which are not those of JAB Web Solutions (unless specifically stated) and responsibility for loss or damage caused by them cannot be accepted by JAB Web Solutions. -- JAB Web Solutions Limited is registered company 5191094 in England & Wales and is also registered with HMRC for VAT (number 840666814) -- http://www.jabwebsolutions.co.uk/ From jonathan at jabwebsolutions.co.uk Thu Sep 6 06:29:01 2007 From: jonathan at jabwebsolutions.co.uk (Jonathan Wright) Date: Mon Nov 19 03:49:13 2007 Subject: RAID Configuration (Update) Message-ID: <46DF901D.5080708@jabwebsolutions.co.uk> ** RAID Configuration (Update) Our server, mxlinux.com, has been successfully configured with RAID enabled and has returned to normal working service. The downtime was longer than originally expected, however, this was required in order to copy the data across. If you have any questions regarding this, please contact us. -- Jonathan Wright (Technical Director) jonathan@jabwebsolutions.co.uk -- JAB Web Solutions Limited t: 0800 043 0153 -- 029 2000 6494 (Direct) f: 0870 622 0158 a: Suite 145 61 Wellfield Road Cardiff CF24 3DG -- This email & it's attachments are confidential (if is not address to you, their disclosure and/or distribution is strictly prohibited), may contain personal views which are not those of JAB Web Solutions (unless specifically stated) and responsibility for loss or damage caused by them cannot be accepted by JAB Web Solutions. -- JAB Web Solutions Limited is registered company 5191094 in England & Wales and is also registered with HMRC for VAT (number 840666814) -- http://www.jabwebsolutions.co.uk/ From jonathan at jabwebsolutions.co.uk Mon Sep 10 14:14:30 2007 From: jonathan at jabwebsolutions.co.uk (Jonathan Wright) Date: Mon Nov 19 03:49:13 2007 Subject: Resellers & WHMCS Message-ID: <46E54336.9050005@jabwebsolutions.co.uk> ** Resellers & WHMCS As part of our continued commitment to expansion and improvement in our services, we are happy to announce that our resellers can now utilise WHMCS Billing & Support Suite software for easier management of their customers. Resellers who currently have R25 and R75 hosting packages can take advantage of WHMCS for ?5.00 per month (inc VAT) while those on the R105 package, or greater, will have this add-on included within their annual subscription. ** What is WHMCompleteSolution? WHM (Web Hosting Management) Complete Solution is the complete client management solution for web hosts & other online businesses looking for online automated recurring billing, flexible and easy to use client management and integrated client support center including support tickets, knowledgebase, announcements & live server status. - Powerful & Flexible Billing & Client Management System; - Support Ticketing System; - Automated Account Creation, Suspension & Termination; - Payment Tracking, Accounting Features & Statistical Reports; - Multi-Language Client Area & Email Support; and - 100% Customisable Client Area using Templates. For resellers who would like more information about adding WHCMS to their account, please contact us (or visit http://www.whmcs.com/ for more information). -- Jonathan Wright (Technical Director) jonathan@jabwebsolutions.co.uk -- JAB Web Solutions Limited t: 0800 043 0153 -- 029 2000 6494 (Direct) f: 0870 622 0158 a: Suite 145 61 Wellfield Road Cardiff CF24 3DG -- This email & it's attachments are confidential (if is not address to you, their disclosure and/or distribution is strictly prohibited), may contain personal views which are not those of JAB Web Solutions (unless specifically stated) and responsibility for loss or damage caused by them cannot be accepted by JAB Web Solutions. -- JAB Web Solutions Limited is registered company 5191094 in England & Wales and is also registered with HMRC for VAT (number 840666814) -- http://www.jabwebsolutions.co.uk/