From jonathan at jabwebsolutions.co.uk Sun Nov 6 16:22:06 2005 From: jonathan at jabwebsolutions.co.uk (Jonathan Wright) Date: Mon Nov 19 03:48:23 2007 Subject: [jab-chat] [jab-announce] RSS Feed Now Available Message-ID: <436E2DAE.6010408@jabwebsolutions.co.uk> ** RSS Feed Now Available As another level of support, you can now subscribe to our RSS feed and keep up-to-date with all the latest announcements and updates. Also know as LiveBookmarks in Firefox and Feeds or NewsFeeds in Opera, either click and subscribe using the RSS icon to the right in the address bar (available on most pages), or subscribe directly to the link http://www.jabwebsolutions.co.uk/rss. If you would like more information about RSS feeds, or are having trouble using them, contact our Support Team (on the numbers below or support@jabwebsolutions.co.uk) who will be more than happy to help you. JAB Web Solutions it committed to providing the best in hosting and customer service. -- Jonathan Wright -- Maintenance and Technical Director -- Phone: 0800 0430 153 Mobile: 07779 632 908 Address: JAB Web Solutions Limited Suite 145 61 Wellfield Road Cardiff CF14 3DG -- Individual Websites for Individual Companies -- This email and any files transmitted with it are confidential and intended solely for the above addressee. If you are not the named addressee you should not disseminate, distribute, copy or alter this email in any way or any form. Any views or opinions presented in this email are solely those of the author and might not represent those of JAB Web Solutions. Should any issue arise from this correspondence, contact the author for further details. Although JAB Web Solutions has taken reasonable precautions to ensure no viruses are present in this email, the company cannot accept responsibility for any loss or damage arising from the use of this email or attachments. -- Registered Company No 5191094 -- JAB Web Solutions Announcement List http://www.jabwebsolutions.co.uk -- http://lists.jabwebsolutions.co.uk/mailman/listinfo/announce-list From jonathan at jabwebsolutions.co.uk Sun Nov 6 16:57:55 2005 From: jonathan at jabwebsolutions.co.uk (Jonathan Wright) Date: Mon Nov 19 03:48:23 2007 Subject: [jab-chat] [jab-announce] Welcome Resellers Message-ID: <436E3613.4020908@jabwebsolutions.co.uk> Skipped content of type multipart/signed-------------- next part -------------- -- JAB Web Solutions Announcement List http://www.jabwebsolutions.co.uk -- http://lists.jabwebsolutions.co.uk/mailman/listinfo/announce-list From jonathan at jabwebsolutions.co.uk Thu Nov 10 00:16:05 2005 From: jonathan at jabwebsolutions.co.uk (Jonathan Wright) Date: Mon Nov 19 03:48:24 2007 Subject: [jab-chat] [jab-announce] Important Updates to our Terms & Conditions Message-ID: <43729145.1060109@jabwebsolutions.co.uk> Skipped content of type multipart/signed-------------- next part -------------- -- JAB Web Solutions Announcement List http://www.jabwebsolutions.co.uk -- http://lists.jabwebsolutions.co.uk/mailman/listinfo/announce-list From jonathan at jabwebsolutions.co.uk Tue Nov 15 13:43:07 2005 From: jonathan at jabwebsolutions.co.uk (Jonathan Wright) Date: Mon Nov 19 03:48:24 2007 Subject: [jab-chat] [jab-announce] Kayako's SupportCenter Now Live Message-ID: <4379E5EB.6010501@jabwebsolutions.co.uk> Skipped content of type multipart/signed-------------- next part -------------- -- JAB Web Solutions Announcement List http://www.jabwebsolutions.co.uk -- http://lists.jabwebsolutions.co.uk/mailman/listinfo/announce-list From jonathan at jabwebsolutions.co.uk Thu Nov 24 12:21:36 2005 From: jonathan at jabwebsolutions.co.uk (Jonathan Wright) Date: Mon Nov 19 03:48:24 2007 Subject: [jab-chat] [jab-announce] Plesk Upgrade Message-ID: <4385B050.50803@jabwebsolutions.co.uk> ** Plesk Upgrade This Sunday morning (27th November) we are going to upgrade our copy of Plesk on server one.jabwebservers.co.uk. Currently at 7.5.3 Reloaded, this will be a simple bug-fix update to 7.5.4 Reloaded. We will also be upgrading our license key to support many more features on all accounts, including SPAM and PostgreSQL support. More details of the extra features and how to use them will be released once the update has been completed. There will be some risk of downtime for the various services (including mail, hosting and database) as we perform the various upgrades. However, this will be limited and probably one service at a time. If you have any questions or problems, please contact our Support Team (reply to this e-mail or Submit a Ticket via our new Support Center). -- Jonathan Wright -- Maintenance and Technical Director -- Keep up to date with all our latest news and information: Mailing Lists (http://www.jabwebsolutions.co.uk/lists) News RSS Feed (http://www.jabwebsolutions.co.uk/rss) -- Freephone: 0800 0430 153 Fax: 0870 6220 158 Mobile: +44 (0) 7779 632 908 (Direct Line) -- JAB Web Solutions Limited Suite 145 61 Wellfield Road Roath, Cardiff Mid-Glamorgan CF14 3DG -- This email and any files transmitted with it are confidential and intended solely for the above addressee. If you are not the named addressee you should not disseminate, distribute, copy or alter this email in any way or any form. Any views or opinions presented in this email are solely those of the author and might not represent those of JAB Web Solutions. Should any issue arise from this correspondence, contact the author for further details. Although JAB Web Solutions has taken reasonable precautions to ensure no viruses are present in this email, the company cannot accept responsibility for any loss or damage arising from the use of this email or attachments. -- Company Number: 5191094 VAT Number: 840666814 -- http://www.jabwebsolutions.co.uk/ -- JAB Web Solutions Announcement List http://www.jabwebsolutions.co.uk -- http://lists.jabwebsolutions.co.uk/mailman/listinfo/announce-list From jonathan at jabwebsolutions.co.uk Fri Nov 25 15:36:43 2005 From: jonathan at jabwebsolutions.co.uk (Jonathan Wright) Date: Mon Nov 19 03:48:24 2007 Subject: [jab-chat] [jab-announce] Support Center Update (Stage 2) Message-ID: <43872F8B.4070004@jabwebsolutions.co.uk> ** Support Center Update (Stage 2) We have successfully completed the second stage of our integration of SupportSuite with our systems. After two weeks of redesigning and working with the code, we are pleased to announce that SupportSuite has been completely re-themed, now matching the layout of our normal website and it's look as a whole. We have also rectified a number of bugs in SupportSuite that have not yet been fixed in the standard release. This includes the counting algorithm for our Knowledgebase articles. The values next to each section now represent a true picture of the number of articles available with that section We have also rectified some bugs within the mail-parsing modules which will now allow us to work towards the third stage - the integration of our e-mail systems into the ticketing system. By combining Ticketing support with e-mail support, as well as with the LiveChat system, our Support Center will provide us with a single point-of-reference for all customer queries. As we expand, tracking and answering these queries, issues, etc. will become easier and more efficient, again further improving our Customer Support. ** Visit our Support Center However, this system is here to help you - our customers. It provides a repository of articles and downloads which will help you make the most of your account with us. We recommend you take a look around the Support Center and get a feel for it. If you think of anything we have missed, spot any problems, or have any ideas on improving our service to you, you are more than welcome to send them in. In fact, why not use the opportunity to Submit a Ticket! You can visit the Support Center via the secure link below: https://www.jabwebsolutions.co.uk/support/ Only available via our secure site, you can be safe in the knowledge that all data between you and server is encrypted, protecting your details and anything you wish to view or send to us. -- Jonathan Wright -- Maintenance and Technical Director -- Keep up to date with all our latest news and information: Mailing Lists (http://www.jabwebsolutions.co.uk/lists) News RSS Feed (http://www.jabwebsolutions.co.uk/rss) -- Freephone: 0800 0430 153 Fax: 0870 6220 158 Mobile: +44 (0) 7779 632 908 (Direct Line) -- JAB Web Solutions Limited Suite 145 61 Wellfield Road Roath, Cardiff Mid-Glamorgan CF14 3DG -- This email and any files transmitted with it are confidential and intended solely for the above addressee. If you are not the named addressee you should not disseminate, distribute, copy or alter this email in any way or any form. Any views or opinions presented in this email are solely those of the author and might not represent those of JAB Web Solutions. Should any issue arise from this correspondence, contact the author for further details. Although JAB Web Solutions has taken reasonable precautions to ensure no viruses are present in this email, the company cannot accept responsibility for any loss or damage arising from the use of this email or attachments. -- Company Number: 5191094 VAT Number: 840666814 -- http://www.jabwebsolutions.co.uk/ -- JAB Web Solutions Announcement List http://www.jabwebsolutions.co.uk -- http://lists.jabwebsolutions.co.uk/mailman/listinfo/announce-list